Lengths and conditions of guarantee regarding defects in material and workmanship:
The rings are warranted to be free of defect in workmanship and materials.

Length and scope of guarantee regarding stones and stone decoration:
Any damaged simulated stone will be replaced at no charge regardless of the cause of damage.

Conditions and associated charges for ring resizing and ring adjustments:
The ring will be resized at any time at no charge.

Conditions and associated charges for replacement of damaged rings:
Any damaged encrusted stone will be replaced at no charge regardless of cause of damage.

Conditions and associated charges for ordering additional rings:
Additional rings may be ordered at any time. After December 31, 2010, the rings may be ordered at the prevailing price
at time of order. Prevailing price will be determined according to cost of gold and stones at the time of ordering.

Conditions and associated charges for changes in academic college destination:
A classmate who changes colleges at Virginia Tech after a ring is purchased may return the ring to be remade with
proper designation at no charge.

Refund policy for rings returned for students who fail to graduate with the class designated on the ring:
A classmate who fails to graduate with their Class may return the ring for a full refund less Class dues.

Responsibility and procedures for resolving disputes regarding the validity of warranty clauses:
Disputes as to the validity of the warranty clauses will be resolved by the Ring Design Committee. With
Balfour's philosophy that the customer is always right, such arbitration by the Committee should never be necessary.

Conditions and associated charges for restoring ring finish:
Should a classmate not be totally satisfied with his or her original choice of finish, refinishing would be completed at no charge.

Conditions on how repairs are made, whom to contact, and how shipping rates are handled:
Prior to graduation, service dates will be established to handle any adjustments. All shipping, handling and insurance costs will be the responsibility of Balfour during these sessions.